Gaming is for fun, not stress. tachline believes that gaming is truly enjoyable only when players know their limits and play responsibly.
Responsible gaming means treating gaming as a form of entertainment — not as a source of income or a way to relieve stress. tachline believes that genuinely enjoyable gaming is only possible when a player is aware of their own limits.
Before playing on any online gaming platform, every player should keep in mind that this is a form of entertainment and there is always a risk of losing money. tachline makes no guarantee that you will win.
Responsible gaming rests on three core principles: Time management, deposit limits, and awareness of mental well-being. Follow these three principles and gaming will always stay fun.
tachline's responsible gaming tools are completely free. You can set your limits anytime from your account settings.
People often don't realize when recreational gaming has crossed into addiction. If you or someone close to you shows any of the signs below, seek help right away:
If two or more of the above signs apply to you, contact the tachline support team without delay. Asking for help takes courage.
Tachline puts powerful tools in every player's hands so you can manage your own gaming experience. These tools are completely free and available at any time:
Set your own maximum deposit limit — daily, weekly, or monthly. Once the limit is reached, deposits stop automatically.
Decide in advance how much you are willing to lose in a given period. Once the limit is reached, play stops automatically.
Set a limit on how long you play in one session. You'll get a reminder when time is up, with the option to auto log out.
Pause your account for any period between 24 hours and 6 weeks.
At regular intervals, you'll be reminded on screen how long you've been playing and how much you've spent.
To permanently or temporarily close your account for the long term, submit a self-exclusion request.
Setting limits is straightforward. From your tachline account settings, you can set your preferred limits in just a few steps:
Log in to your tachline account and click the profile icon in the top right corner.
Select "Responsible Gaming" from the menu.
Choose a deposit limit, loss limit, or time limit — whichever you need — and enter the amount.
Limits take effect immediately once confirmed. Decreases apply right away; increases require a 24-hour waiting period.
The 24-hour delay for increasing limits is intentional. It protects you from making impulsive decisions in the heat of the moment.
Self-Exclusion is when a player voluntarily chooses to take a break from tachline — for a set period or permanently. It's not a sign of weakness; it's the courage to know yourself and make the right call.
Self-Exclusion Duration:
During self-exclusion:
To apply for self-exclusion, contact us via live chat or email. Our team will assist you with the utmost empathy and confidentiality.
Answer the following questions honestly. If you answer "yes" to three or more, consider seeking professional help:
Do I spend more than I can afford and regret it later?
When I lose, do I keep playing to try to win it back?
Have I lied to family or hidden information about my gaming?
Do I turn to gaming to cope with stress, loneliness, or depression?
Have I tried to quit but failed repeatedly?
Has gaming caused harm to my relationships, work, or studies?
Do I regularly exceed the limits I set for myself?
This is a self-assessment checklist, not a medical diagnosis. Please consult a professional for expert advice.
Tachline strictly does not provide services to anyone under 18. Age verification is mandatory at registration, and ID may be requested in cases of doubt.
Our advice to parents:
If you become aware that a minor is using tachline, contact our support team immediately. We will close the account and delete all associated data.
If you feel things are getting out of control, reaching out for help is the smartest move you can make. tachline is always here for you and ready to point you toward professional support when needed.
Available 24/7. Speak directly with our Responsible Gaming specialist. Completely confidential.
Email us with the details of your issue. A response is guaranteed within 24 hours.
The following organizations in Bangladesh offer professional support for mental health and addiction:
Asking for help means you care about yourself. tachline is with you — not just in gaming, but every step of the way.
Player protection matters more to us than business. Every safeguard we've built comes from that belief.
Age verification is mandatory for every new account. Keeping minors off the platform is our highest priority.
All responsible gaming information and communications are kept strictly confidential. No third party will have access.
In the event of self-exclusion or account closure, your entire available balance will be returned to you promptly.
If unusual gaming patterns are detected, the system will automatically alert you and recommend taking a break.
Our support agents are specially trained in responsible gaming and are ready to assist you with empathy.
View your complete gaming history and win/loss statistics at any time — for full transparency.
Gaming at tachline is about more than winning — it's a safe, responsible, and enjoyable experience. Use our protection tools to play on your own terms.
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